What to send a consultant before the first call (and what to leave out)
A few weeks ago I was fifteen minutes into what should have been a scoping…


Every leadership team has at least one of these on record: a decision that was made, unmade, remade, and then quietly shelved until someone raised it again at the wrong moment in a quarterly review. The frustration is real, but the instinct to blame indecisiveness or weak facilitation usually misses the point. What keeps a decision cycling is almost never a lack of process — it is a disagreement that has not yet been named clearly enough to be resolved. This guide walks through how to structure a decision review session specifically for that situation: where the team has already reversed course at least once, where trust in the room may be strained, and where the goal is not another vote but a genuine close.
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